1

Assist the family in completing the LifeGem order form in the brochure
Customer Info: Add the family’s contact information and the full name of the decedent / hair donor.

Order Specifics: Enter the size (carat weight), cut, color and fill in the price for each LifeGem ordered.

Payment Info: Sum up all of the LifeGem diamonds ordered. A 50% deposit is required.

Signature: Have a family member sign and date the order form.

Partner Info: Add your Business Partner ID (primary phone number of your business).

2

Separate the cremated remains or collect the lock of hair
If creating LifeGem diamonds from cremated remains, place NO MORE THAN 8 ounces (~ 1 cup) of the processed cremated remains from a STANDARD CREMATION in a sealed heavy plastic bag, temporary urn, or our free shipping kit. (Call 866-543-3436 to request one... It’s free!)

If creating LifeGem diamonds from a lock of hair, we need only the amount of hair collected during a routine haircut, or approximately the amount that you can hold in the palm of your hand. Although if necessary, we can work with less.

3

Accept the customer deposit (50%)
Have the customer make their deposit check payable to LifeGem or write their credit card information on the order form. We accept MasterCard, Visa, Discover, or American Express.

Remember, there is NO SALES TAX unless you are ordering in the state of Illinois.

4

Send the order to LifeGem
Mail the cremated remains or lock of hair, the original signed order form, and if paying by check, the 50% deposit to:

LifeGem (Attn: Orders)
836 Arlington Heights Rd. #311
Elk Grove Village, IL 60007

Send to LifeGem via U.S. Priority Mail Express. All of the necessary shipping items, box, tape,etc. are included in our free shipping kit. (Call 866-543-3436 to request one free!)

When completed, the LifeGem will be delivered according to the delivery instructions from the client.

Don't forget to call for your Easy Shipping Kit
We know you are busy, so we’ve done everything we can to make the LifeGem ordering process quick and easy. Our new shipping kit includes everything you need to package the remains and/or hair and mail through your local post office. (Remains container, bubble wrap, shipping box, tape, and the return address form.)