Ordering your very own LifeGem^® diamond, either from a lock of hair, or the ashes of your loved one, is a simple three step process.  Begin by calling us at 866-543-3436 to request your free shipping kit. This kit has everything you need to securely send your order to us by US Priority Mail.

1. Print and complete this order form. See below for additional instructions on completing the order form. If you have any questions, please call us, and we'll be happy to walk you through the ordering process.

2. Package your order as stated in the order form, or call us at 866-543-3436 to request your free shipping kit.

3. Take your package to your nearest US Post office, and that's all there is to it! If you would like, you can arrange a visit to our office and take a personal tour of the complete lab and production facility when you place your order.

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Here are the detailed instructions for completing your order form and sending in to our office in Chicago, Illinois.

Make sure to add all of your contact information   This information keeps you updated as the LifeGem creation process advances. All of your loved one’s information is necessary for your unique identifier.

Select your unique LifeGem diamond(s)   Select the size, cut, and color of each LifeGem. Each LifeGem diamond is inscribed with a unique identifier attributed to your family. Optionally, we can add your personalized message. The first 25 letters are $75 and each letter thereafter is only $3.

Sign and date the order form    Complete the payment information section, sign and date the authorization line. Only a 50% deposit is required.

Prepare your order for shipping   Request our EASY shipping kit for everything you need to return your order securely to our office. When sending ashes, separate out NO MORE THAN 8 ounces (about 1 cup) and tightly secure in the plastic container. Do NOT send all of the ashes. If sending a lock of hair, we need only the amount collected during a routine haircut. If you have less, either option may still apply. Questions? 866-543-3436.

Send your package to LifeGem   Place the sealed container of the ashes and/or hair in the shipping box along with the completed and signed order form. Send via REGISTERED U.S. MAIL to: LifeGem (Attn: Orders), 836 Arlington Heights Rd. #311, Elk Grove Village, IL 60007

Then what happens?   We immediately assign your unique tracking number to ensure traceability through every step of our process. You will receive a confirmation letter with this tracking number, your username and temporary password. You will be notified via email as your loved one’s carbon proceeds through our process. Upon completion, we will set up your secure delivery date.